Privacy Statement

Netcall Telecom Limited (Netcall) understands and respects the rights of individuals’ privacy and is committed to providing on-line data security.

This privacy statement explains how data is handled whilst you browse and submit information through the website and your options regarding the ways in which your data is used.

Cookies

Cookies are pieces of information that a website transfers to your computer’s hard drive for record keeping purposes.

Cookies contain information that can be used on particular sites and to tailor a visitor’s experience on the website, or provide data that can be used for analysis.

Our system may issue cookies to your computer or other access device when you log on to the Website, this cookie is not used to store any personal information.

Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or to inform you when they are set. However you may not be able to take full advantage of the features on certain websites if you disable them. You can find out more about the way cookies work and how to disable them on www.allaboutcookies.org

Completing forms

You will be asked to provide contact details such as your name, address, telephone number and e-mail address when you complete forms to access certain areas.

The information gathered will only be used for completing your request. Information provided by you will be handled in accordance with the United Kingdom’s Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff.

Data for Direct marketing

Individuals are given the opportunity to opt-out of receiving direct marketing activity. Where individuals do not want to opt out of such communication, we may provide information on:

• services and products that may be of interest
• changes and improvements to the website.

Should you decide to change your mind on not receiving such communications, please e-mail: datacontroller@netcall.com or write to the Data Protection officer at the address below.

Transfer of data / sharing

We will not disclose your personal information unless we are obliged to do so or allowed to do so by law, or where we need to do so in order to run our organisation (for example where other people process data for us). Should this be the case, we will ensure confidentiality agreements are in place.

Amend/Update Information

If you believe that any information held by us about you is incorrect or incomplete, you should write to the Data Protection Officer at the address given below. Any information which is found to be incorrect will be corrected as soon as possible.

Submitting a CV online

Any CV applications submitted online will be used for employment consideration only and stored by HR staff for a timeframe of six months.

Links to and from third party websites

Our web site may contain links to other web sites which are outside our control and are not covered by this privacy statement. The operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Notification of changes to the Privacy Statement

We may change the content or service found on our site at anytime without notice, and consequently our privacy policy may change at any time in the future. You are therefore recommended to revisit this page regularly and your continued access to or use of the site will mean that you agree to the changes.

Access rights

You have the right to access personal data that is held about you. To obtain a copy of the personal information we hold about you please write to the address given below.

Contact details

If you have any queries or comments regarding this privacy statement, please write to : The Data Protection officer, Netcall Telecom Ltd, 10 Harding Way, St Ives, Cambridgeshire, PE27 3WR or telephone 01480 495300.